Purpose of this Policy
Lacrosse Canada has developed this Privacy Policy for implementation beginning at the start of the agreement. This Policy describes the way that Lacrosse Canada collects, uses, retains, safeguards, discloses and disposes of the personal information of prospective and current customers, customer members, and others including executive members, players, parents, coaches, referees, managers and volunteers.
This Policy describes the way that Lacrosse Canada will, subject to applicable legal requirements, adhere to all relevant federal and provincial legislative privacy requirements. The Policy follows the 10 Canadian Standards Association (CSA) principles identified in the federal Personal Information Protection and Electronic Documents Act (PIPEDA). The Policy describes each principle and the method of implementing each. Lacrosse Canada will strive to meet or exceed federal and provincial legislative requirements and will ensure that it remains current with changing technologies and laws. Any and all changes will immediately be posted to the Lacrosse Canada Website.
1.1 Lacrosse Canada will appoint a person (the “Privacy Officer”) whose responsibilities will include those of the implementation and monitoring of the Lacrosse Canada Privacy Policy. The Privacy Officer will be responsible for Lacrosse Canada’s compliance with privacy principles. This person will also be responsible for responding to access requests in accordance with this Policy. The Privacy Officer will report to the President and the ultimate responsibility for Privacy issues will rest with the Lacrosse Canada Board of Directors. The Privacy Officer may at his/her discretion enlist assistance from other staff members and/or volunteers within the organization. This will not in any manner mitigate his/her responsibility for Privacy issues.
1.2 The Privacy Officer’s identity will be fully disclosed and publicly accessible to Lacrosse Canada members and the public in general. Lacrosse Canada’s Privacy Officer is Brant Middleton and can be reached at admin@lacrosse.ca or by phone at …
1.3 Lacrosse Canada’s Privacy Officer will ensure that Lacrosse Canada manages all personal information in its possession in accordance with this Policy including that which may be transferred to a third party. Third party organizations who handle information on behalf of Lacrosse Canada shall be contractually obligated to adhere to the standards of Lacrosse Canada.
1.4 Lacrosse Canada will implement internal policies which will facilitate adherence to this Privacy Policy including but not limited to the following:
Security measures at all levels designed to protect personal information in our possession.
• Implementing procedures designed to respond to complaints and/or inquiries.
• Staff training in all facets of information management, including awareness of Lacrosse Canada’s Privacy Policy and policies and procedures developed in accordance with the Policy.
2.1 Lacrosse Canada shall only collect the information reasonably necessary its customers to conduct Programming. Access to our Privacy policies and procedures will be readily available. Similarly, the process by which challenges may be made to Lacrosse Canada’s compliance and/or adherence to the legislation in question shall be readily available and transparent.
2.2 Lacrosse Canada collects personal information from its customer’s member executives, players, parents, coaches, referees, managers and volunteers for the purposes of conducting Programming. Specifically:
2.3 Lacrosse Canada will, when the opportunity arises, educate its customers on the purpose for the collection of the data requested at the time of registration. Collectors of the personal information shall be familiar with the potential use of the personal data. All personal data collected by Lacrosse Canada shall be stored on Lacrosse Canada.
2.4 Lacrosse Canada customers shall request permission for the use of any personal data collected which is extraneous to that which has been identified above, unless said usage is authorized by law.
2.5 Lacrosse Canada may also use information about an individual who accesses secure areas of Lacrosse Canada systems. Information you are asked to provide during your use of our platforms may include your name, address, e-mail address, age, sex [and the other types of personal information listed in paragraph 2.2]. All such personal information will be treated within the same parameters as other personal information collected by Lacrosse Canada through other means. It is always your choice to provide information in certain fields although failure to complete certain sections may inhibit your ability to fully access all areas of the Website. Our website also collects non-identifiable information about users such as the users IP address, the sections of the website visited and the information downloaded. Lacrosse Canada may use this non-identifiable information and disclose it to service providers, for system administration purposes and to improve its platforms.
3.1 Lacrosse Canada and its customers will use the personal information for the uses specified above in section 2 and in Sections 3.2 and 3.3 below. By consenting to provide your information to Lacrosse Canada customers, you are deemed to consent to our use of the information for the purposes of Programming listed in Section 2 of this Privacy Policy and to disclosure of the information to other associated organizations for the same purpose.
3.2 In addition to using personal information for Programming purposes, Lacrosse Canada and its customers may from time to time wish to use member name, address and contact information for the purposes of providing promotional opportunities, including by providing the information to other third parties who Lacrosse Canada or its customers believes provide services or goods that may be of interest to you. Lacrosse Canada, its customers and any such third parties may contact you with promotions or to provide further specific communications regarding your organization. Lacrosse Canada customers will provide an opportunity to opt out of this use of information.
3.3 Lacrosse Canada and its customers recognize that sport by its nature can cause injuries. Some Lacrosse Canada customers believe medical records, medical history and medical forms of the individual may be of assistance in an emergency situation and therefore may request them. While members and prospective members are under no obligation whatsoever to supply this information and may refuse to do so without penalty, Lacrosse Canada and its customers will consider receipt of this information as consent for its subsequent use in an emergency medical situation.
3.4 If at any time you wish to withdraw your consent to the use of your information for any purposes, you may do so by contacting the your organizations or the Privacy Officer for Lacrosse Canada. We will do our best to accommodate your request in a timely fashion without diminishing the services we provide to you. We will explain to you the impact of your withdrawal on any services we provide to you.
3.5 Lacrosse Canada and its customers may collect personal information without consent where reasonable to do so and where permitted by law.
4.1 All information shall be collected fairly and lawfully within the criteria as set forth in our Privacy Policy.
4.2 Lacrosse Canada and its customers shall not indiscriminately collect information. The amount and type of information collected shall be limited to that which is required to fulfill its identified purposes.
4.3 Lacrosse Canada and its customers will not use any form of deception in gaining personal information from its members.
5.1 Subject to applicable legislation, Lacrosse Canada and its customers shall limit use of personal information it collects to purposes that we have disclosed in the Sections above.
5.2 Lacrosse Canada and its customers shall maintain documents for certain periods of time dependent upon necessity. More specifically:
5.3 Certain documents may be subject to legislated retention periods either federally or provincially and these will be respected at all times by Lacrosse Canada and its customers.
6.1 Lacrosse Canada and its customers shall strive to ensure to the extent it can that the information entrusted to us is maintained in an accurate manner. We shall try to maintain the interests of the individual and attempt to ensure that decisions are not made for or about an individual based on personal information that is flawed.
6.2 Lacrosse Canada and its customers shall only update information in the event of a renewal or registration and/or an update.
7.1 Security safeguards have been implemented to ensure your personal information is protected from theft as well as unauthorized access, disclosure, copying, use or modification thereof.
7.2 The level of safeguards employed shall be directly related to the level of sensitivity of the personal information collected. The more sensitive the information, the higher the level of security employed.
7.3 Methods of protection and safeguards to be employed shall include but in no way be necessarily limited to locked files, offices and storage areas, security clearances and need to know access as well as technological measures such as passwords, TLS encryption, anti-virus, anti-spam, anti-malware, anti-DDoS, firewalls and gateways.
8.1 Lacrosse Canada publicly discloses the methods by which we handle your personal information. This information is readily available through our Privacy Policy, on our website, software platforms or upon request by contacting the Lacrosse Canada Privacy Officer Brant Middleton.
8.2 The information available includes:
9.1 Subject to applicable legislation, upon request by the individual concerned Lacrosse Canada shall disclose whether or not it actually holds personal information on an individual. We shall disclose the source of this information when requested and provide an account of third parties to whom the information may have been disclosed.
9.2 Lacrosse Canada may request sufficient information to confirm your identity before releasing your personal information to you.
9.3 Subject to applicable legislation, Lacrosse Canada shall endeavor to provide this information within 30 days of receipt of the information requested and only charge a $100 fee for the purpose of off-setting its expenses incurred in supplying the requested information. This information shall be provided in an understandable format, at the time you make a request.
9.4 Any inaccurate information that is brought to our attention shall be corrected by Lacrosse Canada or its customers as quickly as possible and any pertinent third parties shall be apprised of the corrections in due course.
10.1 When you opt-in, we may collect:
10.2 Information Use
10.3 Opt-In
By providing your phone number and agreeing to receive SMS messages, you consent to periodic messages from us. Opt-in via our website, during registration, or by texting a designated keyword.
10.4 Opt-Out
You can opt-out anytime by texting “STOP” to our shortcode or following opt-out instructions in our messages. To re-subscribe, opt-in again.
10.5 Security
We use technical and organizational measures to protect your information, though no method is completely secure.
10.6 Third-Party Disclosure
We do not sell or trade your information to outside parties without your consent, except as required by law or to trusted partners who keep your information confidential.
10.7 Data Retention
We retain your information as long as necessary for our purposes or legal obligations. Once no longer needed, we securely delete or anonymize it.
10.8 Policy Changes
We may update this policy to reflect changes in our practices or for legal reasons. Significant changes will be posted on our website and notified via SMS when appropriate.
11.1 Lacrosse Canada procedures for the resolution of grievances in the administration of its Privacy Policy.
11.2 Upon receipt of a complaint Lacrosse Canada shall make available the complaint procedures which will be simple and easy to access.
11.3 Lacrosse Canada or its customers shall investigate all complaints. If the complaint is deemed justified Lacrosse Canada shall take the appropriate steps to ensure that compliance is achieved and will make changes to its policies to allow for compliance in the future.
11.4 All complaints shall be addressed to the Lacrosse Canada Privacy Officer, Brant Middleton who can be reached at …
Terms & Conditions
Please visit our Terms and Conditions section that explains other terms governing the use of our website.
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